Deposit Decoded: How Antigua Village’s US$150 Damage Hold Works (and When You’ll Get It Back)

If you’re planning a beach escape to Dickenson Bay, you may be wondering how Antigua Village’s US$150 damage hold works and exactly when that money returns to your card. Good news: the process is straightforward. The resort collects a US$150 damage deposit by credit card on arrival and refunds it in full within seven (7) days of check-out, provided the unit passes a standard post-departure inspection.

Below, you’ll find a clear, step-by-step breakdown, simple timelines, and practical tips to help you breeze through check-in and get your deposit back without a hitch.

Quick Answer (for featured snippets)

• Amount: US$150 damage deposit
• How it’s collected: Credit card on arrival
• Refund timing: Within 7 days of check-out
• Refund method: Returned in full to the same credit card, subject to post-departure inspection

What Is the US$150 Damage Deposit at Antigua Village?

At check-in, Antigua Village takes a US$150 damage deposit on your credit card. This is a common hospitality practice designed to safeguard the property while you enjoy your stay. The deposit is refunded in full to the same card within seven days after check-out, once the unit passes a post-departure inspection.

How It’s Collected

• Payment method: Credit card only (cash is not accepted)
• Cards accepted: American Express, Visa, Mastercard
• ID & card at check-in: You’ll be asked to present a valid photo ID and the credit card used for the reservation when you arrive

When You’ll Get It Back

• Refund window: Within 7 days of check-out
• Where it goes: Back to the same credit card used on arrival
• Condition: The refund follows a post-departure inspection of your unit

Why Do Resorts Use Deposits?

In hospitality, a modest damage deposit helps maintain property standards and service levels. It’s a familiar mechanism across condo-style accommodations, giving both guests and property teams a simple, transparent way to handle any unexpected issues.

The Damage Deposit Timeline: Step by Step

Use this simple timeline to see how the US$150 deposit flows from arrival to refund.

1) Before You Travel

• Share arrival details: If you’re arriving outside front desk hours, send your arrival information in advance so staff can arrange check-in logistics.
• Know your hours: Front desk operates 8:30 AM–4:00 PM daily; check-in begins at 16:00 (4:00 PM) and check-out is before 11:00 AM.

2) Arrival & Check-In (From 16:00)

• Present valid photo ID and the credit card you used to book
• The resort collects the US$150 damage deposit on your card
• Contactless check-in is available if you prefer a low-touch arrival

3) During Your Stay

• Enjoy your studio, suite, or villa—each includes a full kitchen or kitchenette with a coffee/tea maker
• Housekeeping is provided on weekdays (limited service on other days)

4) Check-Out (Before 11:00 AM)

• You can opt for contactless check-out
• Return any items provided by the resort as instructed by Guest Services

5) Post-Departure Inspection

• After you depart, the property performs a post-departure inspection of the unit
• Provided the unit passes this inspection, your deposit is cleared for refund

6) Refund to Your Card (Within 7 Days)

• The US$150 deposit is refunded in full to the same credit card
• Banks and card issuers vary in how refunds display; you’ll typically see it post back to your account following the resort’s processing window

Frequently Asked Questions (Straight to the Point)

How much is the damage deposit at Antigua Village?

US$150.

How is the deposit taken?

By credit card on arrival. Cash is not accepted.

Which cards are accepted?

American Express, Visa, and Mastercard.

When will I get my deposit back?

Within seven (7) days of check-out, after the post-departure inspection.

Where is it refunded?

To the same credit card used on arrival.

Do I need ID at check-in?

Yes. A valid photo ID and the credit card used for the reservation are required at check-in.

What if I arrive after front desk hours?

No problem—check-in is available any time after 4:00 PM. Share your arrival details in advance so staff can arrange to meet and escort you to your unit.

Is contactless check-in/check-out available?

Yes. Contactless check-in and check-out are offered.

Practical Tips to Ensure a Smooth, Fast Refund

• Bring the same card you booked with: The deposit is refunded to the same credit card, so having it at check-in helps keep everything seamless.
• Have your ID ready: A valid photo ID speeds up verification and reduces delays.
• Share your arrival time: If you’ll reach the property after front desk hours (8:30 AM–4:00 PM), send arrival details in advance to streamline your check-in.
• Use contactless options: If you prefer, contactless check-in/out can make arrival and departure swift and orderly.
• Check your statements: After check-out, watch your card activity during the 7-day refund window. Different banks display refunds differently, so timing of visibility may vary.
• Keep communications open: If anything unusual happens during your stay, notify Guest Services promptly so they can assist.

How This Fits Into Your Antigua Village Stay

Antigua Village is a laid-back condominium resort on Dickenson Bay, offering studios, one-bedroom, and two-bedroom condos with fully equipped kitchens. You’ll find free WiFi throughout the property, an outdoor swimming pool (with a designated shallow area), and direct access to a beautiful sandy beach with a private beach area for guests.

Useful need-to-knows while planning your arrival and departure:

• Check-in: From 16:00 (4:00 PM)
• Check-out: Before 11:00 AM (late check-out subject to availability and a fee)
• Front desk hours: 8:30 AM–4:00 PM daily
• Parking: Free on-site parking for guests
• Accessibility: The resort includes adaptations for guests with reduced mobility; contact Guest Services in advance to confirm specific features
• Payment: American Express, Visa, Mastercard accepted; cash not accepted

For anything else—airport fast-track taxi transfers, insured tours, rainforest adventures, or a private chef in your villa—Guest Services can help you arrange the details.

Key Takeaways

• The US$150 damage deposit is a standard, credit-card-based safeguard collected on arrival.
• You’ll get it back within 7 days of check-out, after the post-departure inspection, and it returns to the same credit card.
• Arriving prepared—with ID, the same card, and advance arrival details—helps keep the process effortless.

Conclusion

Antigua Village keeps the US$150 damage deposit simple: credit card on arrival, standard post-stay inspection, and a full refund within seven days of check-out. With your ID, the same card you booked with, and a quick note to Guest Services if you’re arriving after hours, you can focus on what really matters—enjoying Dickenson Bay.

Have questions about your reservation or deposit? Contact Antigua Village:

• Phone: +1.268.462.2930
• WhatsApp: +1.268.764.8315
• Email: info@antiguavillage.com

Ready to plan your stay? Explore Our Condos, check Offers, or reach out to Guest Services for personalized assistance.